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FAQ



Part A - Deposit Protection Scheme
Part B - Hong Kong Deposit Protection Board
Part C - Scheme members
Part D - Level of protection
Part E - Depositors protected
Part F - Financial products protected by the DPS
Part G - Disclosure and Representations
Part H - Compensation
Download whole FAQ

Part G - Disclosure and Representations
Q63. Will I be notified if my deposit is not protected by the DPS?
A63. Your bank will notify you and obtain your acknowledgement before each transaction of a non-protected financial product that has been described as a deposit but is not protected by the DPS. Nevertheless, if the transaction is made by an institutional customer, a private banking customer or is related to money placed into accounts for payment purposes, the bank can instead notify the relevant customer when the account is opened and at least once a year afterwards.
   
Q64. Will I be notified if my deposit is qualified for protection under the DPS?
A64. In general, your bank will notify you that the deposit is protected before the account is opened or when deposit is made, or within a period of 30 days from the date on which the account is opened or the deposit is placed.
   
Q65. I received a notification from my bank informing me that my deposit is not protected. What can I do?
A65. You may seek assistance from your bank and you may decide not to renew the product when it matures.

 
 


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